Computer Repair FAQ

Question 1

How much does computer repair cost near me in Atlanta?

Accepted Answer

Computer Geeks of Georgia charges a flat $59 on-site service fee for all repairs in the Atlanta metro area — including Smyrna, Marietta, Kennesaw, Mableton, Austell, and Douglasville. There are no hourly rates or hidden charges. Parts (if needed) are quoted separately before any work begins.

Question 2

Do you offer same-day computer repair near me?

Accepted Answer

Yes. Same-day on-site service is available for most locations in Cobb County and Douglas County. Call 404-295-2020 in the morning and we can typically schedule a visit the same day.

Question 3

Do I need to bring my computer to a shop?

Accepted Answer

No. Computer Geeks of Georgia is a fully mobile repair service. We come to your home or office anywhere in the Atlanta metro. You never need to pack up your computer and drive to a shop.

Question 4

What areas do you serve for computer repair?

Accepted Answer

We serve the greater Atlanta metro area including Smyrna, Marietta, Kennesaw, Mableton, Austell, Douglasville, Powder Springs, Acworth, Woodstock, and surrounding communities in Cobb, Douglas, and Cherokee counties.

Question 5

How do I know if my computer has a virus?

Accepted Answer

Common signs include: the computer running much slower than usual, unexpected pop-up ads appearing even when no browser is open, browser redirects to unfamiliar websites, programs crashing frequently, the hard drive light staying on constantly, or antivirus software being disabled without your action. If you notice any of these, call us for a diagnosis.

Question 6

How long does virus removal take?

Accepted Answer

Most virus and malware removal jobs take 1–2 hours on-site. Severe infections that require a full Windows reinstall may take longer, but we will give you an honest estimate before starting any work.

Question 7

Why is my computer so slow?

Accepted Answer

The most common causes of a slow computer are: too many startup programs, a nearly full hard drive, an old mechanical hard drive that should be replaced with an SSD, malware running in the background, insufficient RAM, or overheating due to dust buildup. A tune-up visit can identify and fix the root cause.

Question 8

Is it worth repairing an old computer?

Accepted Answer

It depends on the age of the machine and the cost of the repair. For computers less than 5–6 years old, repair is almost always more cost-effective than replacement. For machines 7+ years old, we will give you an honest assessment — sometimes a $60 SSD upgrade makes a 6-year-old computer feel brand new, and sometimes replacement makes more sense.

Question 9

Can you fix Wi-Fi and internet connection problems?

Accepted Answer

Yes. We diagnose and fix Wi-Fi dead zones, slow wireless speeds, router configuration issues, network security problems, and connectivity issues for both home and small business networks throughout the Atlanta metro.

Question 10

Why does my home or business network keep having problems?

Accepted Answer

Network problems can affect Wi-Fi, printers, smart TVs, security cameras, laptops, desktops, and business systems. Common signs include slow internet, dropped connections, devices not seeing each other, or printers going offline. The cause may be the router, modem, weak Wi-Fi signal, cable issues, device settings, or interference. In a business, overloaded equipment or poor network layout can also be factors. Restarting the modem and router is a good first step. Then check whether the issue affects one device or all devices — if only one computer has trouble, the problem is likely with that device; if everything has trouble, the router, modem, or internet service may be involved. Placement matters too: routers hidden in cabinets, placed near metal objects, or located far from work areas often provide weak signal. Computer Geeks of Georgia can troubleshoot home and small business networks, improve Wi-Fi coverage, connect devices, fix printer sharing issues, and help organize your setup. We come to your location and test the network where the problem is happening.

Question 11

Do you work on both laptops and desktop computers?

Accepted Answer

Yes. We repair all makes and models of Windows laptops and desktop computers, including HP, Dell, Lenovo, Asus, Acer, and custom-built PCs. We do not currently service Apple Mac computers.

Question 12

What should I do if my computer will not turn on?

Accepted Answer

First, check that the power cable is firmly connected and the outlet is working. For laptops, try removing the battery and running on AC power only. If it still will not start, call us — a no-power issue can be caused by a failed power supply, a dead battery, a loose internal connection, or a motherboard problem, and we can diagnose it on-site.

Question 13

Can you recover data from a crashed or failing hard drive?

Accepted Answer

In many cases, yes. If the drive is failing but not yet completely dead, we can often recover your files before replacing the drive. For drives that have already failed, we can refer you to professional data recovery services. This is why regular backups are so important — call us and we can set up automatic backup so you never face this situation again.

Question 14

How do I schedule a computer repair visit?

Accepted Answer

Call 404-295-2020 or email computergeeksofgeorgia11@gmail.com. We are available Monday through Friday 8am–7pm and Saturday 9am–5pm. Same-day appointments are often available.

Pricing & Service Area

Viruses & Security

Slow Computers & Performance

Wi-Fi & Networking

Hardware & Other Repairs

Scheduling & Process

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